✅ Prerequisites

Before importing external orders, make sure the following conditions are met:

• The Order must exist (Order External Id or Order Reference)
• Transcode your order status values to DJUST statuses using the transcoding feature

⚙️ How It Works

Each row in the CSV represents one Order Logistic. You may:

• Use the same Order External Id or Order Reference to target an existing order
• Use the Order Status field to update the status of that order
• Include multiple rows with different orders to update several statuses in a single import

📋 Fields

✅ Required ☑️ Conditionally required

⚠️

Required Custom Fields

Any custom fields configured as required in DJUST must also be included in the CSV.

📌 Key Business Rules

• The Order Status value must be valid and supported by DJUST
• The new status must follow the allowed transitions in DJUST’s order workflow (You cannot regress to a previous status once a forward transition has been made)