Concepts introduction

This page introduces the core concepts of the DJUST platform. It will help you understand the various notions used throughout the platform (products, offers, suppliers, orders, quotes…) to better grasp how the components interact.

For more detailed information, a dedicated section is available for each concept.

Accounts, Organisations and Users

In a B2B context, multiple entities interact:

Account: refers to entities (businesses or individuals) placing orders on the platform. An account may include several organisations.
Organisations: entities (businesses or individuals) that belong to an account and place orders on the platform.
Address : represents a location record associated with either an account or an organisation (billing & shipping).
Users: physical individuals using the platform. Each user may have specific roles and permissions.

Product Data Model

The product catalog is structured around the following elements:

Attributes: characteristics defining a product (e.g. size, color, brand).
Products: base entities of the catalog, defined by a set of attributes.
Classification Categories: hierarchical structure to organize products.
Navigation Categories: specific structure used to display products in the front-end interfaces, independently from the base classification categories.
Catalog: the set of products available on the DJUST platform. It represents the full offer of a supplier or marketplace, without segmentation by customer.
Catalog Views: assigning a catalog to a specific customer or customer segment.
Assortment: static grouping of products that can be linked to a catalog or navigation category.

Offers

Offers group commercial information related to products:

Stock: availability of products, which may vary by supplier or warehouse.
Price List: set of prices defined by commercial rules (e.g. public price, negotiated price per customer, volume discounts, etc.).

Suppliers

Suppliers are entities offering products for sale on the platform.

Each supplier can manage:

their own product catalog,
their own stock and prices,
import flows to sync data in real-time.

Stores

A single back-office can power multiple stores (distinct eCommerce interfaces), each with:

Specific product catalogs,
Tailored pricing policies,
Unique visual identity and user experience,
Centralized management of orders and inventory.

Cart & Orders

The cart represents the list of products selected by a user before completing a purchase. It acts as a draft before the order is validated and can be updated anytime (add/remove items, change quantities, etc.).

Once validated, the cart becomes an order, which is a formal purchase commitment. DJUST distinguishes between two types of orders depending on the suppliers involved:

Single-supplier order: all products come from the same supplier.
Multi-supplier order: the order is automatically split into multiple sub-orders, one per supplier.

Quotes

A quote is a draft order sent to a customer before final validation. It allows users to receive detailed information about products, prices and purchase terms before confirming the order.

Users

DJUST defines three types of users, each with their own rights and access levels based on their role.

Operator (Back Office - BO User)
📌 Role: Platform management and configuration 👤 Who: Internal client teams (eCommerce managers, admins) 🔹 Access & features:
1. Manage product data models, assortments, and customer accounts
2. Configure catalog views and assign catalogs to customers
3. Monitor orders and quotes
Customer User (Front Office - FOC User)
📌 Role: Browse and buy products, manage orders 👤 Who: End-customers using DJUST to place orders 🔹 Access & features:
1. Browse product catalog and available offers
2. Add products to cart, create quotes or orders
3. Track ongoing and past orders
Supplier User
📌 Role: Manage offers and track customer orders 👤 Who: Suppliers selling their products on the DJUST platform 🔹 Access & features:
1. Create and update offers
2. Manage customer accounts
3. Track and validate customer orders