Transaction events
A detailed view of transaction events used to understand and investigate payment lifecycles.
Introduction — Transaction Events
The Transaction Events view allows users (Operators and Suppliers) to access the complete list of events that make up the lifecycle of a transaction.
This view complements the Transactions list by providing an event-based perspective of a payment, instead of the aggregated “latest state” view.
It is designed to help users:
- Understand the sequence of payment statuses
- Investigate payment issues
- Trace each step of a transaction lifecycle
Events and Transactions
A transaction represents the financial container of a payment.
A transaction event represents a technical step in the payment lifecycle.
In other words:
- The transaction is the container.
- The events are the actual lifecycle steps.
All events are always attached to one and only one transaction.
The full list of events represents the complete financial history of that transaction.
What is a transaction event?
A transaction event represents a technical state change or payment-related action occurring during the lifecycle of a payment.
Each event corresponds to:
- A payment state transition, or
- A payment-related action (authorization, paid, refund, etc.)
Typical examples include:
| Event status | Description |
|---|---|
INIT_PAYMENT | Initialisation of the payment process |
CARD_REGISTERED | Payment card has been registered |
WAITING_AUTHORIZATION | Waiting for PSP authorization |
AUTHORIZED | Payment has been authorized by the PSP |
WAITING_PAYMENT | Waiting for payment capture |
PAID | Payment has been successfully captured |
REFUSED | Payment has been refused |
WAITING_REFUND | Refund process has been initiated |
PARTIALLY_REFUNDED | Payment has been partially refunded |
REFUNDED | Payment has been fully refunded |
WAITING_BANK_WIRE_REFUND | Waiting for bank wire refund |
REFUND_FAILED | Refund process has failed |
Accessing transaction events
Users access the Events view by selecting a transaction from the Transactions list.
This opens the list of all events associated with that transaction.
To access it:
- Connect to the** Back Office as an operator user**/Back Office Supplier as a supplier user
- Open the DJUST Pay section in the main menu
- Click on Transactions
- Click on the row of the desired transaction to view the list of events linked to that transaction
Information available for each event
For each transaction event, the system displays the following information:
| Field | Description | Notes |
|---|---|---|
| Order Reference | Reference of the DJUST order linked to the event | Commercial order (Operator) or logistic order (Supplier context) |
| Customer account | Customer account who initiated the payment | |
| Supplier | Supplier concerned by the event | Displayed in Operator view only |
| Payment method | Credit card, Bank wire, Purchase card | |
| Payment network | Visa, Mastercard, SEPA, etc. | |
| PSP payment reference | Stable PSP reference of the payment | Groups all related events |
| Event ID | Unique identifier of the payment event | Changes for each lifecycle step |
| Amount | Financial amount associated with the event | Not displayed for commercial order in Supplier view |
| Event status | Technical payment status | Represents the exact lifecycle step |
| Creation date | Timestamp of event creation | Exact moment the event was recorded |
Search, filters and sorting
Search
Users can search transaction events using a global search field on:
- Order Reference
- Supplier (Operator view only)
- Supplier Name
- Supplier ID
- Event ID
Search is applied within the user’s authorized scope.
Filters
Users can filter events using structured criteria.
All filters are cumulative (AND logic).
| Filter | Type |
|---|---|
| Amount | Range (min / max) |
| Event status | Multi-select |
| Transaction ID | Exact match |
| Logistic order reference | Exact or partial match |
Sorting
Users can sort the events list by:
- Creation date
- Amount
- Order Reference
Updated 11 days ago